Reference

we77 Privacy Policy for Your Account

The we77 Privacy Policy explains what we collect when you create an account, sign in from a phone, or check DANA and QRIS status, and why each data…

Account dataWallet recordsDevice controlsPolicy requests

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DANA and QRIS Data Use

we77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy separates account details from payment records so you can understand each purpose before opening the lobby. We may use your name, phone number, verification result, sign-in timestamps, device identifiers and security events to create and protect your account. When you use DANA, OVO,

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GoPay or QRIS, we record the payment reference, amount, status and related account step; we do not need your wallet password. Bank transfer and virtual account records are used to match a deposit or withdrawal request with the correct account. We retain records for security, dispute
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handling and legal duties, with access depending on local law. If access is available where local law permits, the Privacy Policy applies to the account activity you choose to complete.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP DESK

Get Privacy Policy Help Near Login

A clear contact route matters when a Privacy Policy question affects your account or wallet record.

Account request Use the support path beside login to ask what account data we hold, why we use it, or which verification step created the record.

Wallet record For DANA, OVO, GoPay or QRIS questions, send the transaction reference and date; we use those details to locate payment status without requesting your wallet password.

Access concern If a phone or desktop session is unfamiliar, tell us through support and sign out other sessions from account controls before sharing any further details.

DATA PRACTICE

How We Handle Account Data

We keep this Privacy Policy practical: it covers collection, use, storage and requests rather than making broad promises.

Phone verification

Before account access, we use the phone verification result to confirm the requested account step and reduce mistaken access. We do not ask you to share a wallet PIN.

Sign-in devices

We record device and session signals so an unfamiliar mobile or desktop sign-in can be checked. You can review account activity and end a session through the account path.

Cookies

Cookies can keep a session open, remember a selected setting and help us detect unusual sign-in behaviour. Browser controls may limit cookies, although some account steps may then need repeating.

Payment matching

A DANA, QRIS, OVO, GoPay, bank transfer or virtual account reference helps us connect a payment status to your account without storing a wallet password.

Retention

We keep account, security and payment records only for the period needed for account operation, dispute checks, fraud prevention and legal duties, then remove or restrict them where appropriate.

Change request

Ask us to correct, access or delete eligible personal data through the support path. Include your account phone and request type so we can verify ownership first.

Privacy Policy Questions for we77

These Privacy Policy answers address the account questions we expect before registration or a wallet transaction. We keep the wording direct so you can decide what to share and know where to send a request.

Our Privacy Policy covers account details, phone verification, device signals, cookies, payment references, security events, retention and requests to access, correct or delete eligible personal data.

No. We use the DANA or QRIS transaction reference, status and related account details to match a payment. We do not ask for or store your wallet password or PIN.

We use your phone number to create and protect your account, complete the required verification step and help locate a support request. Keep it current so ownership checks can work.

Yes, you can send an access request through the support path beside your account controls. We may verify the phone linked to your account before releasing eligible records.

Contact us through support with the account phone, the field that needs correction and a short explanation. We check ownership first, then update eligible records or explain the restriction.

We retain payment and account records for the period needed for security, dispute handling, account history and legal duties. The retention period can vary by record type and local requirements.

The Privacy Policy applies to account activity in supported Indonesia regions where local law permits. Availability and eligibility depend on local law, including the place from which you access the account.

we77 Privacy Policy for Your Account

Get Privacy Policy Help Near Login

How We Handle Account Data

Phone verification

Sign-in devices

Cookies

Payment matching

Retention

Change request

Privacy Policy Questions for we77

01 What does the we77 Privacy Policy cover?

02 Does we77 store my DANA or QRIS password?

03 Why does we77 collect my phone number?

04 Can I request a copy of my we77 account data?

05 How do I correct data in the we77 Privacy Policy record?

06 How long does we77 retain payment records?

07 Does the Privacy Policy apply in Medan and other Indonesia regions?

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